13 best tour operators in Russia

To leave on a vacation only pleasant impressions, it is important to approach responsibly to the choice of tour operator. Experts from the EXPERTPLOGY team studied the market of travel companies and made a rating that included 13 tour operators that you can trust. The review is based on the evaluation of firms and their customers.

Rating of the best tour operators in Russia

Nomination	a place	tour operator	Rating
Rating of the best tour operators in Russia	1	Pegas touristik	4.9
	2	NTK Intourist	4.8
	3	Coral Travel	4.8
	4	Biblio Globus	4.7
	5	Anex tour	4.7
	6	TUI	4.7
	7	Sunmar	4.6
	8	Mouzenidis Travel	4.6
	9	Vedi tourgroup	4.5
	10	PAC Group	4.5
	11	ICS Travel Group	4.5
	12	Alean	4.4
	13	Ambotis	4.3

Pegas touristik

Tour Operator Rating: 4.9

Website: pegast.ru

Telephone hotline: 8 (800) 700-87-47.

The rating is opened by one of the world's largest tour operators, Pegas Touristik, offering holidays in 32 countries, including Russia. The travel agency cooperates with the largest hotels in all areas of recreation, sells ready-made tours, train and air tickets, works with tourists and small travel agencies, serves corporate clients.

You can choose a tour in numerous offices that are in each city, or use an independent search for directions on the site - thanks to a multi-stage filter on the service, you can find the perfect country for the climate and a suitable ticket for the price, book a hotel, after getting acquainted with the reviews. The resource also provides information on the availability of seats on aircraft flights. All the photos on the website and in the catalogs are copyrighted, the Pegas Touristik staff personally check every new hotel and other providers of travel services with whom a cooperation agreement is concluded. There are representative offices of a travel company in almost all cities and host countries, agents, if necessary, provide assistance in settling, solve problems and abnormal situations.

Dissatisfied customers at the Pegas Touristik minority - about 5% of the total number of tourists who use the services.

NTK Intourist

Tour Operator Rating: 4.8

Website: intourist.ru

Telephone hotline: 8 (495) 775-00-00

Another international travel company in the ranking with the main share of the Russian capital NTK Intourist (Intourist) offers clients external and internal recreation areas. In the host 65 countries there are representative offices of the travel agency, partnership agreements have been concluded with the best hotels in Europe, Asia, and the Mediterranean coast. Currently, Intourist does not travel to America and Australia, but actively develops Russian domestic tourism - in our country there is something to see and where to rest, this is a great option for patriots and people with a small budget, although there are expensive tours.

In addition to the traditional holiday on the coast of the sea, Intourist tubing you can buy a sports or sightseeing tour for a couple, family or company. A convenient navigation site will help you navigate the offers, you can also book a place in a hotel on the service or buy a charter flight ticket.

Coral Travel

Tour Operator Rating: 4.8

Website: coral.ru

Telephone hotline: +7 (495) 232 08 09

The bronze of the rating is rightfully awarded to the second largest travel company in Russia, Coral Travel, a subsidiary of the global holding company OTI, which owns its own hotels all over the world. The travel agent sends tourists to 34 countries of the world, including in Russia, developing domestic tourism. Everywhere, where you can fly away and leave on the Coral Travel ticket, there are representative offices of the company, which makes the solution of various non-standard issues quick.

The tour operator offers more than 5,000 hotels worldwide, their level from 3 stars fully corresponds to the declared descriptions, there can be no unpleasant surprises for the tourist. In many exclusive hotels, tourists can only stay on the Coral Travel reservation, besides on favorable terms!

The main direction of recreation is beach tourism, excursions can be included in the price of the voucher, ski tours are also available, as well as a well-developed family leisure activity with children. The operator serves private and corporate clients with any budget - there are directions of economy and luxury.

Biblio Globus

Tour Operator Rating: 4.7

Website: bgoperator.ru

Telephone hotline: 8 (800) 775-2500.

There are representative offices of Biblio Globus in 45 cities of Russia and Minsk, from where you can fly to 57 destinations around the world: tours to North and South America, Europe, the Mediterranean coast, East - rest is available for tourists everywhere except Australia. The tour operator also presents a lot of ways to relax: beach tours, sports trips, excursion programs for families or corporate clients, as well as shopping trips accompanied by stylists and professional shoppers.

Biblio Globus cooperates with many comfortable hotels, where the tour operator makes low-cost hotel reservations, buying accommodation in advance is especially beneficial - such offers are subject to additional discounts. Judging by the reviews, confirmation of the purchased tours occurs instantly, the loss of supply and the occurrence of possible problems for the tourist are excluded.

In addition to trips abroad, Biblio Globus offers informative and fascinating tours within Russia, as well as a variety of river cruises on comfortable ships and steamboats. Tourists are available economy and VIP vacation, travel agents pick up offers for any requests, including focusing on the estimated amount of the client's expenses.

An additional feature of the company is the sale of books of various subjects that can be found on the site.

Anex tour

Tour Operator Rating: 4.7

Website: anextour.com

Telephone: 8 (800) 775-50-00

The top five tour operators included Anex Tour operator, specializing in tours in Thailand and Spain, in total 45 destinations for rest on all continents except for Australian are available to tourists. More than 42 Anex Tour sales offices are open in Russia, but the purchase of vouchers is also available on the company's website, which is much more convenient for busy people, and assistance in choosing and booking can be obtained online in your account or by calling the hotline.

Anex Tour is among the top ten tour operators in Russia and CIS countries, largely due to the high level of service: high-quality customer service, partnership with the best hotels around the world, the provision of interesting sports, sightseeing and beach tours. The quality of services is the responsibility of Anex Tour’s own control department

On the website you can book a hotel, buy plane tickets or a comprehensive tour, and also learn a lot of useful things: how to cancel a ticket, how to get a visa online, check a check or choose the right places on the plane. For the tourist presented a maximum of useful information.

TUI

Tour Operator Rating: 4.7

Website: tui.ru

Telephone hotline: 8 (499) 116-38-60.

The main office of the company is located in Germany, in Russia there are many representative offices of travel agencies in different cities, of which many of them can fly to 52 destinations. The operator offers 3 concepts of rest: family, youth, with children; according to the full list of directions - beaches, excursions, sports, treatment. The tour can be ready tourist or made individually for the client of the company taking into account his wishes and the available budget. Seas and oceans cruises are also available on comfortable travel liners.

On the website of the TUI company there is a convenient filter for self-selection of a tour, on the service you can get acquainted with the burning offers, buy a gift certificate or pay a ticket for the upcoming holiday. The choice of the place of departure is available according to the calendar of upcoming landmark events in individual states and cities. Judging by the reviews, there are no problems for tourists with ordering and their implementation - yet a world-renowned tour operator keeps the brand and level of service at a high level.

Sunmar

Tour Operator Rating: 4.6

Website: sunmar.ru

Telephone hotline: +7 (800) 775 11 50.

The next in the rating of the tour operator Sunmar is included in the international holding OTI, which involves maintaining an appropriate level of work with clients. You can navigate in the operator's offers yourself using the website: it contains all the information about burning offers, special promotions and a full range of tours for every taste in 28 directions - a bit for an international company, but popular main countries are involved. For tourist places belonging to the holding, an order of unique wishes on the level of service is available, drawing up an individual holiday plan.

Customers note support for Sunmar agents at every stage of rest from the moment of departure to returning home. The level of organization of tours is high - all processes are derived to an ideal execution, tourists do not have problems when settling and serving in the field.

Mouzenidis Travel

Tour Operator Rating: 4.6

Website: mouzenidis-travel.ru

Telephone hotline: 8 (800) 707-44-09

The next rated tour operator, Mouzenidis Travel, is from Greece and is headquartered in Thessaloniki. The holding has many otley in popular tourist places, own sightseeing tours, the organization of shows.

Although the tour operator Mouzenidis Travel has been in business for over 20 years, there are only a few services, only 8 countries: Russia, Azerbaijan, Greece, Cyprus, Georgia, Armenia, Italy and Bulgaria, but there are representative offices in many regions of the CIS and Europe. The level of service is considered one of the highest in the world. Outgoing and incoming offers, rest on the beach, in the mountains on skis, on lakes and cultural monuments of the states are available for tourists. In particular, Mouzenidis Travel offers unique tours in Russia - to Baikal, to the old Russian cities, to Zheleznovodsk, etc. At present, the campaign activity is aimed at attracting the flow of tourists to the Russian Federation.

Traditional tours and individual programs from economy to VIP class, shopping programs in Greece are available to the customers of the tour operator. You can stay in your own hotels (2-5 stars) and villas of Mouzenidis Travel or use the services of partners of the company, where tourists are provided with additional discounts.

Vedi tourgroup

Tour Operator Rating: 4.5

Website: veditour.ru

Telephone hotline: 8 (800) 700 43 65.

The history of the company Vedi TourGroup began with the organization of tours in the Czech Republic, over time, the number of destinations expanded to 50 countries, including the active development of Russian tourism in the sights of cities and natural monuments. The tour operator organizes excursion trips of any complexity, offers beach and sports vacations, family and individual, corporate trips. Departure to countries is possible from Moscow, St. Petersburg, Yekaterinburg, Samara and Rostov-on-Don, Ufa, Perm and Kazan, Nizhny Novgorod and Krasnodar by major airlines, on flights of which there are always blocks of tickets for Vedi TourGroup customers.

One of the priority activities today is the development of excursions in the countries of Southeast Asia. For tourists, medical and diagnostic holidays, various spa programs, in-depth study of foreign languages ​​are also available, the company's specialists organize visiting weddings and photo shoots, various entertainment and business events. Any kind of leisure and activity is available for the client.

The company has sales offices in Russia in 13 cities, and there are representative offices in many host countries. The Czech Republic has its own transport park and hotels of the Vedi TourGroup holding. The tour operator maintains a high level of service, constantly working to improve the quality of customer service, for which he receives annual awards. Vedi TourGroup is a member of ATOR, PCT.

On the company's website, you can book a tour or hotel online - convenient for cities where there are no sales offices.

PAC Group

Tour Operator Rating: 4.5

Website: pac.ru

Telephone hotline: +7 (800) 775-87-91.

PAC Group is among the top ten largest companies in Russia providing business and beach tourism services in 51 countries of the world. On the host continents, the operator has its own hotel chains, signed contracts for customer service in the largest holiday complexes on the seaside, ocean, and ski resorts. In the company's arsenal, hundreds of ready-made excursion, recreation, shopping tours, specialists also organize individual and business travel programs.

Statistics show a steady growth in the PAC Group tourist flow, which indicates a high level of service. The tour operator develops new directions and increases its own capacity in host countries. For example, in Italy, for several years now, branded company buses have been carrying tourists along interesting excursion routes, and their own accompanying travel agents work on MSC Cruises ships.

Priority and the most developed areas of the company - the organization of a variety of tours in Italy and support for ski tourism in the Alps. In 2013, the company was recognized as the best tour operator in France.

ICS Travel Group

Tour Operator Rating: 4.5

Website: icstrvl.ru

Telephone hotline: +7 (495) 748-7074

The next line of the rating is given by experts to the multi-tour operator ICS Travel Group, specializing in holidays for the whole family. Attention to the company should be paid to those who are going on vacation with children: the recreation program and places of settlement are chosen in such a way that parents have the opportunity to entrust children to specialists from specialized gaming centers and rest for a while on their own. Such a proposal is relevant for kids and teenagers from two to twelve years old, for them the appropriate development club is selected.

ICS Travel Group operates in all major tourist destinations: Europe, Africa, Asia and the Mediterranean, in total 60 countries, including the CIS countries and the near abroad. The list of services provided increases from year to year, providing a full service for tourists, traveling on trips from economy to premium class. Agents take into account any wishes of clients, including preferences in general or individual programs. Special conditions await tourists in the direction of the Mediterranean countries - the regions have their own representative offices of the ICS Travel Group, where they provide the most complete and improved package of services, including on favorable terms compared to other travel companies. The company also prioritizes the development of Russian tourism, increasing the number of routes and geographical points.

In addition to the classic and recreational tours, ICS Travel Group offers exotic programs with visiting unusual places and events in different parts of the world. VIP service and last-minute tours are available to clients. Exclusive offer of the company - the provision of rental housing with the possibility of its redemption.

Departure on permits from ICS Travel Group is possible from 16 cities of Russia by regular flights with blocks of seats for tour operator passengers.

Alean

Tour Operator Rating: 4.4

Website: alean.ru

Phone: +7 (495) 2-300-300

Domestic operator Alean specializes in tours in Russia and the countries of the near abroad - Ukraine, Belarus, Abkhazia, Azerbaijan, Armenia, Georgia, Kyrgyzstan and the Baltic States. Domestic tourism as a priority direction has led to the widest range of provided services and ready-made travel programs in comparison with other companies. In these countries, all types of recreation are available: beach, health, sightseeing, adventure, corporate and family, agents take on the organization of unique programs of any complexity.

Aleana has a convenient informative site where you can pick up and book a suitable tour, excursions, children's camps and cruises along the rivers and seas. If necessary, specialists provide curator support by phone and in a private office. The high level of customer interaction for each agent is financially stimulated, so employees are always friendly, sociable and customer-oriented, do not impose unnecessary services, offering only the most essential and interesting things. In the host countries contracts with the best hotels, boarding houses and sanatoriums. On the site you can find a lot of budget proposals for the settlement - the company has a lot of quotas in the tourist real estate, which allows you to offer prices lower than with the usual settlement without intermediaries. Low-cost airline and train tickets are available to tourists, as well as free insurance for children up to 8 years old, going on holiday to the Krasnodar Territory.

Collaboration with Alean for employees of other travel companies is no less interesting - the operator conducts agent training, workshops and seminars at no cost, organizes promotional tours for colleagues in order to improve and develop domestic tourism in Russia and CIS countries.

Ambotis

Tour Operator Rating: 4.3

Website: ambotis.ru

Telephone hotline: 8 (800) 333-00-40.

Tour operator Ambotis closes the rating, providing all known types of recreation in 26 countries of the world. The company sells the best services, excursions and tours in Greece - active activity and formation of the holding started from this country, the resorts opened their own hotels and branded excursion routes operate. In other areas, the service is actively developing, specialists are working to expand the range of services provided and improve their quality.

The benefits of the proposed travel programs are due to affordable flights to regular flights, and partnership agreements with Greek carriers have been concluded on special conditions.

In Greece and Italy, the tour operator offers topical pilgrimage programs with the blessing of the Synod of the Hellatic Church, the state has a Russian-speaking priest and an Orthodox guide.

A subsidiary operator Panelin Travel Handling, which includes a real estate agency, is responsible for the services provided by a travel agency - in it you can not only rent apartments or a villa, but also buy them out, and Panelin Car Rental Service provides you with rental or sale the company has its own service station network and petrol stations. The holding also includes a publishing house, an advertising agency, and its own charitable foundation.

A full range of services can be found on the website of the tour operator Ambotis, pick up a suitable tour and book it, pay, including in installments.

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Attention! This rating is subjective, is not advertising and does not serve as a guide to the purchase. Before buying, you should consult with a specialist.